Sam Luetters

Field notes

The series

Practical notes on how operating companies put AI to work inside real workflows. What to build, what to leave to people, and how to tell whether it worked.

  1. No. 1

    The real estate back office is still a spreadsheet

    Commercial owners lose money between the lease and the ledger. Why “AI that helps” is not enough, and what it takes to hand over the work and keep control.

    Read

Coming next

  1. No. 2

    Putting AI into a working sales team

    What changed at Glowforge when AI went into the daily work of a sales team, and what had to change around it.

    Planned
  2. No. 3

    Why AI spend outruns the return

    Tools get bought and teams keep working the old way. Notes from St Lue on changing the work instead of buying more software.

    Planned
  3. No. 4

    A person approves the money

    How to design AI for finance work so it does the job and still leaves control with the people who are accountable.

    Planned